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Description
Biketek’s mission is to help people Move for Life. It’s does this by having a culture that is:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
We love working with bikes and with the people who love bikes. Join our Bicycle Service Team if you want to work in a fun, fast-paced environment with incredible people, and share our love for all things bicycle.
Do you know the difference between a cassette and a freewheel? Can you use “compact” and “disc” in a sentence without referring to something that goes in a Walkman? We are looking for a mechanic with experience to provide top-notch service to our customers and their bikes. You’ll walk our customers through the bike evaluation process, noting their concerns and communicating potential issues you find with their bikes. Communication and problem-solving skills will compliment your mechanical aptitude to help you succeed in this role.
- Basic to complex bicycle repairs of mountain, road, and ebikes.
- Building, diagnosing and repairing bicycles.
- Logging all bike labor and repair parts through our computer systems (Lightspeed).
- Consulting with customers about required repairs.
- Filing and completing warranty claims.
- Treat each customer and colleague with respect and compassion
- Maintain a strong knowledge of shop products
- Provide welcoming, positive, and unwavering customer service to every single person
- Build a client base through development of customer relations
- Some inventory management.
- Detail-oriented and computer skills are a must.
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