Work in beautiful downtown Bend! Bend Electric Bikes sells, services and rents electric bikes with a mission to get more people on bikes. We are celebrating our 17th year as Central Oregon’s most comprehensive electric bike and cargo bike shop. E-bikes are the fastest growing segment of the cycling industry and we are beginning another exciting and fast-paced season.

Our current brands include Specialized, Trek, Riese & Müller, Urban Arrow, Gazelle, Benno, Tern, and Bulls.

We are hiring for an eBike Sales Associate

This is a seasonal to permanent position, part-time to full-time, 3-5 days/week, 25-40 hours per week. Weekends are required.

Requirements:
Must have atleast 1 year experience in bike sales

Excellent customer service skills
Able to manage multiple tasks and pay attention to details
Able to work effectively in a fast paced environment
Dependable, reliable, and flexible with problem solving skills
Must be able to work independently (sometimes) or as part of a team (most often)
Must be able to work Saturdays & Sundays and some holidays to support business needs
Most of all, have a passion for bikes and helping people live better lives

Retail Sales and Rental Responsibilities:
Learn bike brands, models, and BEB Sales process

Complete sales transactions and new customer education

Ability to use POS(Lightspeed), rental, payment, and texting applications

Take customers on test rides and tours

Take and complete rental reservations and transactions in person, by phone or online

Set bikes up for rental customers, provide instruction, perform safety checks and schedule service as needed to keep rental bikes in top operating condition

Maintain clean shop including floors, bikes, counters, and bathroom

Answer phones and respond to messages and email promptly

Open and closing procedures

Pay is competitive and determined by skills and experience.