Keeping a balanced inventory is really important as the industry heads into an era where products are delivered directly to your door for no additional cost. At the holidays, we are always looking to make that extra couple dollars. It’s a common theme in the industry to see shops struggle to maintain that connection to customers and keep them walking through the door. More and more shops have moved away from sales to service as the number one profit center for keeping the lights on and the doors open. We've got some reminders of some best practices during the holiday season that we talk about during the last day of our Pro Class.
