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Sierra Buttes Trail Stewardship - Yuba Expeditions
Published
March 19, 2024
Expires
April 30, 2024
Location
550 Cresent Street, Quincy, California
Category
Job Type

Description

Overview of Responsibilities

The Bicycle Technician role is crucial to the operations of Yuba Expeditions. This position requires a comprehensive level of mechanic skills that utilizes an efficient methodical approach to bike building, setup and maintenance to ensure the best bike service experience. 

Detailed list of responsibilities:

Yuba Expeditions 

Bike Service Operations 

  • Responsible for repairing, maintaining, and assembling bicycles
  • Installation and adjustment of all aspects common to bicycles 
  • Disassemble bicycles in order to repair, adjust, and replace defective parts, using proper tools
  • Replace tires and/or tubes, setup and maintain tubeless systems
  • Assemble new bikes to the customer's specification
  • Diagnose bicycles issues and advise the client the on repair recommendations
  • Adhere to documentation and reporting requirements for incomplete repairs and unsafe bicycles/equipment 
  • Estimate the cost of repairs and give accurate quotes to customers
  • Enter service work orders into Lightspeed for all incoming repairs and process paperwork
  • Communicate with suppliers and dealers as assigned by the Manager of Service and Sales
  • Maintain a clean and efficient repair area
  • Monitor inventory of spare parts and repair equipment and work with the Yuba management team to ensure an adequate supply is maintained at all times
  • Manage the inventory and organization of your equipment, supplies and work tools

 

Demo Fleet 

  • Maintain and support a fleet of demo bikes for rental, marketing and investor tours purposes
  • Assist with scheduling and preparation of demo bikes
  • Monitor demo bike reservations and ensure the demo bikes are ready for use
  • Assist with the build out of the demo fleet as assigned
  • Support the Yuba management team in the sale of rental inventory
  • Maintain demo bike fleet by keeping bikes in a clean working condition
  • Maintain accurate repair and service history for each bike
  • Interface with customers on proper bike setup and use while using the demo bike
  • Provide all demo customers with the Yuba Expeditions safety talk before demo bike use and ensure that they have signed a waiver of liability before leaving the property

 

Shop Operations

  • Transport shuttle passengers in the shuttle van when assigned following all shuttle driving operational procedures
  • Perform opening and closing procedures to ensure the service department is ready for a full day of efficient service
  • Use Lightspeed point of sales to check customers out and receive payment for goods and services
  • Engage with customers by providing an exceptional shop experience and create a welcoming environment for all 
  • Answer phones, take messages
  • Help with any customer needs or requests as needed
  • Follow organization and cleanliness standards as set by the Merchandising Manager
  • Promote SBTS events/membership/volunteer involvement
  • Educate trail users about rules, regulations, and trail etiquette

 

Events and Community Outreach

  • Attend events to provide repairs and technical support as assigned by the Yuba management team
  • As assigned by the Yuba management team, assist with Investor Tours

 

Yuba Accounting Tasks

  • Remit all invoices, receipts, purchase orders etc to the Merchandise Manager upon receipt for filing

 

The job responsibilities listed above are not an exhaustive list and Sierra Buttes Trail

Stewardship may ask for additional tasks to be performed as part of routine

employment.

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