UBI and COVID-19


It certainly has been a challenging time navigating information and recommendations surrounding COVID-19. 

The growing sense of anxiety surrounding the many unknowns of this public health issue is significant and rather than operating out of fear and panic, we are basing our decisions in respect for our own students and the greater community, acknowledging the potential effects of this virus. 

UBI is a very small school located on two acres with no more than 10 people in the classroom at any given time. The classroom is cleaned several times daily and exterior doors are opened during good weather to allow clean, fresh air into the classroom. UBI is meeting or exceeding recommended government guidelines. We are dedicated to your health and well-being at UBI.

Jackson County, the county in which UBI is located, has been approved by the governor of Oregon to slowly re-open businesses using strict measures, including restaurants and bars. You may read about the current health situation in the vicinity of UBI at the Jackson County Public Health website: https://jacksoncountyor.org/hhs/COVID-19/COVID-19-News/situation-in-jackson-county-oregon

General, up-to-date information can also be found on a dedicated CDC web page: https://www.cdc.gov/coronavirus/2019-ncov/index.html

The following is what UBI is doing during the current health crisis:

UBI’s policy in the Student Catalog states:

“In lieu of forfeiture of the registration fee, you may request a one-time transfer of your registration to a future class if the request occurs at least 30 calendar days prior to the start of the cancelled class”.

However, in light of the COVID-19 virus situation, if you wish to cancel before attending UBI, please give us a call or email us and we will allow you a transfer to another class within one year of your original class date, or give you a full refund of your registration fee (and tuition, if paid) if you wish to cancel.

If you need to cough or sneeze, please step away from others and do it into the inside of your elbow and, if possible, leave to wash your hands and face.

If you start to feel ill or get sick while in class, please leave UBI immediately and let UBI staff know either in person or by phone (541-488-1121) or text Denise at 541-840-3662. Ashland has a hospital and an Urgent Care facility. The classroom leave policy stated in the Student Catalog states:

“Once class(es) have begun, if you withdraw from class(es) prior to completion of 50% of the class, you may be entitled to a prorated refund depending on the day of withdrawal, minus the registration fee”.

Again, in light of the current virus situation, we will give you the option to attend a future class (from the start) for no additional charge, or we can issue you a full refund of tuition paid.

Here is a list of current things that UBI is proactively doing to keep you safe:

  • We have reduced class sizes from 16 to only 8. With only 8 students in class each student will get an assigned workbench for the duration of the course. Also, students will be spread out in the “U” seating area, allowing 6 foot spacing between seated students.
  • All students are required to wear a face mask while in the building.
  • Student and staff temperatures are taken daily
  • UBI staff wipes down touched surfaces at least one time per day in the classroom including:
    • Workbenches and tools including floor pumps
    • Repair stands
    • Bicycles
    • Student seating area
    • Interior and exterior door handles
  • Kitchen area
    • UBI staff wipes down the kitchen area several times a day including, counter, microwave, refrigerator, hot water urn, faucet, etc.
    • Students are being asked to wipe down area, as well, after each use.
    • Although UBI is a very environmentally conscience business, we are providing paper cups, plates, bowls, and single-use plastic utensils during the current health crisis
    • If possible, please bring your own re-useable mug and flatware (if needed). UBI provides a water bottle to each student
  • Restroom
    • UBI staff wipes down touched surfaces such as toilet handle, faucet, light switch, and door handle
    • Students are being asked to wipe down area as well after each use.
    • Students and staff are asked to wash their hands for at least 20 seconds with soap and water
  • These products are available to students to use in the classroom:
    • Neoprene gloves
    • Sanitizing products
    • Paper masks
    • Face shields

UBI aims to be proactive and set the example to minimize spread, flatten the curve and lessen the impact of COVID-19. UBI’s procedures and policies may change as more virus information arises. We will update you with any new information in a timely manner. Please let us know if you have any questions or concerns.


Ron and Denise Sutphin, Owners

United Bicycle Institute, 541-488-1121